Here is a breakdown of the points of contact and their corresponding reasons for contacting them. Your points of contact will depend on whether you work in a headquarters-based city or not.
If you have further questions about shifts and schedules, you can use the contact form you will see in the application and send an email to [email protected].
Please note that for questions about overtime pay, you can contact the live trading agent via chat.
Contact us if you get sick, but also when you are ready to work again!
Delivery driver based at a location: Email your delivery coordinator or operations manager in your city.
Non-hub-based delivery driver: Send an email to [email protected]. Always do this before 11:00 AM.
If you have further questions about the work material, you can use the contact form you will see in the application and send an email to [email protected].
- Vehicle breakdowns
- Electric bicycles
- Change your equipment (e.g., request a different size garment).
- Return your material if you stop working
To plan your holidays:
- Location-based driver: First, schedule your holiday in Scoober’s shift planning section. Then email your delivery coordinator or operations manager in your city.
- Non-hub-based delivery driver: First, schedule your holiday in Scoober’s shift planning section. Then send an email to [email protected].